H&R Block Business Unexpected Error or Previous Year Not Closed for Import. Works for 2019, 2020, 2021, 2022, 2023, 2024

Resolution

Note:  These steps require that you show hidden folders.  See How do I show hidden files, folders, or file extensions in Microsoft® Windows®?

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1. Exit the program.
2. Navigate to C:\ProgramData\H&R Block Business\H&R Block Business 20YY (where 20YY is 2019 or newer).
3. Rename DataStore to DataStore.old.
4. Download the attached file: RestoreDatabase.dat.
5. Right-click the file > click Properties > Select Unblock > Click Apply.
   • Note:  The Unblock option may not display.  If not, continue to step 6.
6. Right-click the file > click Cut.
7. Navigate to C:\Program Files (x86)\H&R Block Business\H&R Block Business 20YY (where 20YY is 2019 or newer).
8. Right-click in an empty space > click Paste.
9. Open H&R Block® Business.
   1. Navigate to C:\Program Files (x86)\H&R Block Business\H&R Block Business 2019 (or newer) > right click on HRB.Business.exe and select Properties > Check the Compatibility Mode box > Select Windows 7 from the dropdown; then also check the Run as Administrator box. Click OK.
   2. Repeat the above for the C:\Program Files (x86)\H&R Block Business\H&R Block Business 2020 (or newer) folder and the HRB.Business.exe file there.
   3. Open HRB.Business.exe in the H&R Block Business 2019 (or newer) folder to see the files from that year; then close the program.
   4. Open HRB.Business.exe in the H&R Block Business 2020 (or newer) folder; now from the menu, select File > Import Last Year’s Tax Data in order to import 2019 (or newer) information into the 2020 version.
10. Click Help > Customer Support > Restore Database.
11. Click Close.
12. Click File > Open Saved Returns to verify returns are restored.
13. Close H&R Block® Business.
14. Navigate to C:\Program Files (x86)\H&R Block Business\H&R Block Business 20YY (where 20YY is 2019 or newer).
15. Right-click : RestoreDatabase.dat > click Delete.

Rename the file extension below from .txt to .dat. The file is located right below called “RestoreDatabase”.

IMPORTANT NOTE: In Step 7 above, make sure you are navigating to: C:\Program Files (x86)\H&R Block Business\H&R Block Business 20YY and not: C:\ProgramData\H&R Block Business\H&R Block Business 20YY

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Derived FROM: https://support.cch.com/sfs/solution/000107040/000107040